We Stay With You — Long After Launch
Launching your platform is only the beginning. TBetSoft provides ongoing maintenance, proactive monitoring, and direct 24/7 technical support so your business keeps running smoothly while you focus on growth.
Maintenance Terms
Every maintenance plan is designed to keep your platform secure, stable, and up to date. Our team acts as an extension of yours — not a ticket queue you wait days to hear back from.
Support is delivered through active Telegram and WhatsApp direct chats with engineers who know your setup. No bots, no auto-replies — real people, real-time, around the clock.
- 24/7 technical support via active Telegram & WhatsApp direct chats
- Server monitoring, uptime checks, and incident response
- Security patches, dependency updates, and hotfixes
- Game provider integration maintenance and API updates
- Payment gateway monitoring and reconciliation support
- Back-office assistance and operator training refreshers
- Performance optimization and scaling guidance
- Scheduled backups and disaster recovery coordination
Maintenance Fees Depend on Your Services
There is no one-size-fits-all price. Your monthly maintenance fee is calculated based on the services, integrations, and infrastructure you use.
Turnkey / Custom Platform
Full platform maintenance — frontend, back-office, game aggregator, payments, and infrastructure.
Fee based on platform complexity, traffic, and number of active integrations.
API-Only Integration
Maintenance for games, sportsbook, or payment APIs connected to your existing site.
Lower monthly fee — scoped to the APIs and modules you subscribe to.
Source Code License
Optional extended support for self-hosted deployments with update packages and priority dev assistance.
Custom SLA available — includes update delivery and dedicated support channel.
Crypto / Telegram Casino
Specialized maintenance for crypto wallets, bot integrations, and lightweight deployments.
Pricing reflects wallet infrastructure, provider count, and transaction volume.
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